Contact Us

At Momentum Life we’re always here to help. Our team is passionate and dedicated, and we believe in providing you with the best service possible. If you have a question about an existing policy or claim or you would simply like to inquire about taking out cover, give one of our friendly team members a call today.

COVID-19 Update

Due to disruptions caused by COVID-19 measures, postage of policy documents and response times to customer enquiries will take longer than usual.

New customers – if you have selected ‘Post’ as your preferred method of communication and do not receive your policy documents within 15 business days, please contact us.

To purchase a new policy

P: 0800 111 679 (Mon to Fri, 9am - 8pm)

Current policy holders

P: 0800 108 108 (Mon to Fri, 9am - 7pm)

To make a claim

P: 0800 108 108 (Mon to Fri, 9am - 7pm)

Claims Manager, Momentum Life
PO Box 99892
Newmarket, Auckland 1149

Feedback & Comments

Our Customer Care team is here to help, including listening to feedback and resolving complaints.

We’re also a member of the Insurance & Financial Ombudsman Scheme (IFSO Scheme), a free and independent service that can help settle disputes in line with New Zealand law.

Please read our FAQs for more information on sharing feedback, lodging a complaint and the IFSO Scheme.

Customer Support

At Momentum Life, we’re committed to providing you with the best service possible. If you have any questions about your existing policy or would like to take out cover, simply contact us by phone 0800 111 679 or email.


You can read our FAQs to find answers to many commonly asked insurance questions.

Alternatively, you can call 0800 111 679 and one of our team members will be happy to help you.


because moments are worth protecting