Who will receive the claim payment?


If your claim is successful, it will be paid to the nominated beneficiary or beneficiaries (where there is a valid nomination of beneficiaries). Please refer to the Nomination of Beneficiaries Form for further information regarding the conditions that apply to the nomination of beneficiaries.

Where no beneficiary has been nominated, the claim payment will be paid to the Policy Owner or to the estate or personal representative of the Policy Owner.

If you have any questions about the claims process or require further information, please don’t hesitate to call us on 0800 108 108 (Mon to Fri, 9am to 7pm NZST).

How do I make a claim? 

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