Momentum Life has won the Feefo Platinum Trusted Service Award
Published on Thu Jul 4 2024 in News
Momentum Life has been awarded, the Feefo Platinum Trusted Service Award for the fifth year in a row, the highest accolade from our customers, showcasing the high-quality service we provide every day.
Since 2018, Momentum Life has been consistently recognised and awarded by Feefo for delivering world-class customer experiences. This is a testament to our commitment to providing outstanding service to our customers, a commitment that we will continue to uphold in the future.
Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional customer feedback. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.
The Platinum Trusted Service Award is awarded to companies that achieved Gold standards for three consecutive years. Momentum Life has received this Platinum Service Award for the fifth year in a row.
Lloyd Cartwright, Chief Executive Officer for Momentum Life, commented: “We are humbled that our customers recognise our commitment to putting them at the heart of everything we do here at Momentum Life. We are driven to ensure we bring a fresh approach to how we communicate and engage with our customers in a way that resonates with them, avoids jargon, and focuses on real risks and solutions. Our amazing team is already on this journey, grounded in values that set us apart from traditional insurance companies. And this award shows that our customers recognise our efforts”.
Congratulating Momentum Life on winning this year’s award, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer. The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and, in turn, receiving great feedback from delighted customers. A particular congratulations to Momentum Life for, again, winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”
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